Robert Miller

Robert Miller

Developer

Citadel

A real time statistics application combining multiple ticket, phone and live chat software into a completely modifiable interface. Uses PHP, JavaScript, Sockets, jQuery, Bootstrap, MySQL

Citadel

Features

• Complete interface management system, allowing "boxes" to be dynamically created, dragged and snapped to each other to create larger sections
• Full theme and layout creation, saving, switching and sharing
• Updates via sockets to avoid excessive network requests
• Fully integrates multiple support vendors (tickets, chats, calls, jiras)
• Generates reports for each shift, that can be emailed directly from the application
• Complete history of previous reports